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Call & Text Scripts

The below scripts are designed to help simplify how you invite your prospects to learn more about Viv! There are a bunch of great script examples for inviting by phone or by SMS and scripts you can use for people you know, right through to those you have only just met. You can also practice these scripts with your sponsor or accountability partner.

You should know these are just samples, what's important is that you are comfortable. If something doesn't feel like it is you, then reword it to something you would say so it feels natural.

RECIPIENT IS A PRETTY CLOSE FRIEND

Hello <prospect’s name>, this is <your name>.  I don’t have a ton of time but I am pretty fired up right now! {said in an energetic tone} The reason for my call is I have always appreciated how talented you are. I recently started a business with a new technology company and I think, based on your skills, you’d be interested to learn what we’re doing.  When is a good time for us to meet so I can show you what I mean?

<Monday> or <Tuesday>—- Great. —– <morning> or <afternoon> Okay, awesome! I’ve got it in my calendar for [Tuesday at 2:30pm ET] I am really excited to show you what we’re doing. I’ll see you then.

RECIPIENT IS BUSINESS SAVVY

Hey <prospect’s name>,this is <your name>.  I don’t have a ton of time but I am pretty pumped right now! {said in an energetic tone} The reason for my call is I have always valued you as a friend and your opinion means a lot to me. I recently started a business with a new technology company and I think, based on your background, you’d be really objective about the value we offer our customers. I’d really love to show you what we’re doing and get your honest feedback.  When is a good time for us to meet so I can show you what I mean?

<Monday> or <Tuesday>—- Great. —– <morning> or <afternoon> Okay, awesome! I’ve got it in my calendar for [Tuesday at 2:30pm ET] I am really excited to show you what we’re doing. I’ll see you then.

RECIPIENT THAT RECENTLY FALLEN ON DIFFICULT TIMES

Hey <prospect’s name>, this is <your name>.  I don’t have a ton of time but I am pretty excited right now!  {said in an energetic tone} The reason for my call is I know you’re experiencing some changes in your life right now and I know you could use some good news in your life. I recently started a business with a new technology company and I think, based on your circumstances, you and your family would really benefit from what we’re doing. Our business specialize in helping people just like you and me earn extra money with out all the risk. I’d really love to show you what we’re doing and get your honest feedback.  When is a good time for us to meet so I can show you what I mean?

<Monday> or <Tuesday>—- Great. —– <morning> or <afternoon> Okay, awesome! I’ve got it in my calendar for [Tuesday at 2:30pm ET] I am really looking forward to sharing this with your, I’m confident you’ll be as excited as I am.  I’ll see you then.

IF YOU LIKE A “FORMULA” STYLE APPROACH TO YOUR SCRIPT THEN TRY THIS…

Using the Partner, Specializes, Help and Share approach can be a great way to approach anyone, plus it helps you know how to frame up your approach.  This approach works well with all situations, from someone you know really well, or someone with whom you have just built rapport with. Once you have identified a need through your rapport building, it’s simple!  Here’s a few examples.

Hey <prospect’s name>.  So I’ve just partnered with an amazing technology company.  We specialize in helping <insert their specific need here> and I would love to share it with you.  I’m so excited and I just know it would be <insert how it will help them>.  When is a good time for us to meet so I can show you what I mean?

<Tuesday>or <Wednesday>—- Great. —– <afternoon> or <evening> Okay, awesome! I’ve got it in my calendar for [restate the day and time of your appointment] I am really excited to share how this will help you. I’ll see you then.

EXAMPLE ONE

Person and Need: Nancy is a stay at home mom looking to make some extra money to help support her family.

Hey<Nancy>.  So I’ve just partnered with an amazing technology company.  We specialize in helping <stay at home moms like yourself to create a great side gig>. I would love to share it with you, I just know it would be <a great opportunity to help create an extra income for your family and lower those stress levels you were telling me about>.  When is a good time for us to meet so I can show you how this will bless your family?

<Tuesday> or <Thursday>—- Great. —– <morning> or <evening> Okay, awesome! I’ve got it in my calendar for [restate the day and time of your appointment] I am really excited to show you how this will really help your family.  I’ll see you then.

EXAMPLE TWO

Person and Need: John is a Doctor making great money, but works long hours and wants more time with his family.

Hey <John>.  So I’ve just partnered with an amazing technology company.  We specialize in helping <professionals like yourself that are, looking to find more time with their families, create better work/life balance>. I would love to share it with you, I know it would be <a great way to get your time back like to said you wanted>.  When is a good time for us to meet so I can show you how this could work for you?

<Friday> or <Saturday>—- Great. —– <morning> or <evening> Okay, awesome! I’ve got it in my calendar for [restate the day and time of your appointment] I am really excited to show you how this will really help your family.  I’ll see you then.

TEXT SCRIPTS

HOT MARKET CONTACT

Hi <prospect’s name>, I’m super excited and I have something I really want to talk to you about! When are you free for a quick call?

SOCIAL MEDIA CONTACT

Hi <prospect’s name>, it’s been a while!  I see on Facebook you’re still in <profession name>.  I have a business idea I want to run by you, let’s grab a coffee one night this week, I’d love to catch up.  What day’s best for you?  Let me know, I look forward to connecting.

I HAVE AN IDEA

Hi <prospect’s name>. I have an idea I’d love to run past you, I think it’d be a great fit for you. When’s a good time to catch up?  Let me know. Be well and I’ll talk to you soon.

THE TAKE-AWAY

Hi <prospect’s name>. I hope you’re well. I have a business I’m looking at starting and I’d love your professional opinion.  It wouldn’t be a good fit for you but I’d really appreciate your input. Would it be ok if we had lunch this week to discuss?  Look forward to your reply.

INVITE TO VIV SOCIAL OR LOCAL

EXAMPLE ONE

<Prospect’s name>, myself and a few other folks have been working on launching a new technology company that I believe is going to have huge impact on the market and is going to disrupt a multi-billion dollar industry. I would love to get your take on our idea.  It’s a technology similar to what Uber did to the transportation industry and what AirBnB is doing to the hotel industry. Really exciting things happening. We are showing it off tonight at 8pm and I would love to have you join us. I think you will be really impressed.

Below is the link, Just click it and register. I’ll see you at 8pm sharp.

EXAMPLE TWO

Listen <prospect’s name>, I’m about to enter a new phase of my life! And with that, I’m starting a new business! Our core technology product has been in Beta for the past 2 years and it’s finally coming to market. I would love you to be one of the first people to learn about this very disruptive technology, much like Uber & AirBNB were disruptive to their respective industries. I am very excited about it, and it could be something that really gets you excited as well. I would like to invite you on a very exclusive webinar this evening so that you can get a good understanding of what this technology is capable of.  I think you’ll be impressed by what we’ve been working on.

I’ll swing by and pick-you up at 6pm ET.  Look forward to seeing you then!

HANDLING OBJECTION

As you use the above scripts, you will most certainly have some of your prospects give you objections.  No matter what they say, it’s important to know how to handle those objections so you’re positioned with the best possible chance to be able to share Viv with them.  This is a great objection handling formula feel, felt, found.  You need to identify what is the objection they have.

HOW IT WORKS

Feel – “I understand how you feel” – Identify with how they are feeling.

Felt – “I felt the same way” – Acknowledge you felt the same as they do right now.

Found – “But here’s what I found” – Let them know what you honestly found.

EXAMPLE

John says to you “It looks like one of those things, not interested”.  

For example, John says to you “It looks like one of those things, not interested”.  

You reply with “John, I completely understand how you feel.  When my friend Walt shared this me, I felt exactly the same as you, I’m a very sceptical person by nature.  But I can honestly tell you I’m glad I let him show me more about Viv because what I found was quite the opposite and it’s been the best business decision I ever made.  At least let me show you Viv and let’s see how you feel at the end. Either way, we’ll still be friends!”

Handling objections is very important and the above works for any objection.  Identify with them because chances are they’ve either had a bad experience in the past or know of someone who has and it’s natural for people to be sceptical!

YOUR VIV SHARE CENTER

Your Viv Share Center is your one stop tool for sharing everything you love about this business.  It’s a great way to share Viv with your prospects.  You can share  specific information with your prospect.  Each share link is complete with an elevator pitch and all emails and text messages are pre-populated with suggested information that you can personalize. Be sure to explore and share and use this tool to help you grow your business!  

We hope that these scripts are helpful to you as you get started.  Remember, you have a great support team around you, so reach out to your sponsor or your upteam for any support.  The Viv Corporate team is also available Monday through Friday 9am to 5pm ET.

IntelliPTAC was developed for PTAC HVAC systems as an extension of the IntelliHVAC technology.

IntelliPTAC retrofits to the controls of PTAC units and has two functions: The 1st is an intelligent variable post purge and the 2nd is the intelligent compressor cycling function.

The Intelligent Variable Post Purge monitors the PTAC system and adjusts the length of post purge timing based on the previous compressor cycle. This ensures that we capture all of the energy that has been created and get it into the building so that it hasn’t been wasted.The Intelligent Compressor Cycling Function turns the compressor off for 3 minutes every time it runs for 18 minutes continuously and runs the post purge fan for that same length of time instead. The reason this works is because after 18 minutes of continuous run-time, the cool is fully energized which is to say that the cup is full. It is holding all the energy is can hold but is continuing to run because the thermostat is telling it to and doesn’t know any better.All of this translates into energy savings of 10-15% or approximately $300 per PTAC unit per year. IntelliPTAC is simple to install, requires no maintenance, has a 3-year warranty and a 12-18 month ROI.

Anti-Sweat Heater Door Control (ASH-DC)

ASH-DC was developed to remedy a basic design flaw in glass cooler and freezer doors such as those in convenience stores, liquor stores and grocery stores. These doors have heaters on them that run 24 hours a day to ensure that the glass remains free of frost and condensation. The reality is that these heaters do not need to run constantly, and a lot of energy is being wasted.

ASH-DC retrofits to the door system (typically a group of four doors) and utilizes a digital moisture sensor to activate the anti-sweat heaters only when the threat of moisture is present. 

ASH-DC also utilizes a Programmed Maintenance Cycle that activates the heaters on regular intervals — 15 minutes every three hours — to ensure that all parts of the cooler or freezer system remain frost free. 

The maintenance cycle has been engineered with “random start” technology, so the heater will cycle at different times on different cases, even if there is a loss of power. 

All of this translates into energy savings of 80%-85% or approximately $1,000 per door set per year. ASH-DC is simple to install, requires no maintenance, has a three-year warranty and a typical 12-month ROI.

EnerG² was developed to eliminate excess energy consumption in walk-in coolers and freezers. Thermometers in these walk-ins measure ambient air temperature, which fluctuates much more than the temperature of the actual food.  

EnerG² contains a specialized gel compound that stimulates food product temperature instead of ambient air temperature. It retrofits to the existing thermostat air probe and provides a more accurate measurement, eliminating unnecessary compressor cycles and run time. This translates into average energy savings of 15%-25% and maintenance savings of 40%-60% or about $600 per walk-in per year. EnerG² is easy to install, requires no maintenance, has a lifetime warranty and an average ROI of 12 months.

IntelliHVAC was developed based on a utility study (PG&E) that found that HVAC systems lose approximately 30% of the energy they create. The reason is that the manufacturers’ post-purge setting often does not run long enough to capture and use all of the energy that was created by the unit during the run cycle. That latent energy then dissipates and is lost.

IntelliHVAC retrofits to the 24-volt terminal of package and split HVAC units and has two functions: an Intelligent Variable Post Purge and the Intelligent Compressor Cycling Function.

The Intelligent Variable Post Purge monitors the HVAC system and adjusts the length of the post-purge cycle based on the previous compressor cycle. It optimizes the time the fan runs, enabling the unit to capture all of the energy that was created so that it isn’t wasted.

The Intelligent Compressor Cycling Function turns the compressor off for 5 minutes of every 25-minute cycle, running the post-purge fan during that 5 minutes. The fan captures the latent energy and continues to circulate the air, reducing the energy use — and the cost. This works because, after 25 minutes, the system is fully energized, which is to say that the cup is full. It is holding all the energy it can hold but is continuing to run because it doesn’t know any better.

All of this translates into energy savings of 10%-30% or approximately $1,500 per HVAC unit per year. IntelliHVAC is simple to install, requires no maintenance, has a lifetime warranty and an average ROI of 12 months.